Services
Area
Here is link to Service Area (PDF), the Service Area Map (PDF), and another view of the Service Area Map (PDF).
Power outage?
Street light out?
Traffic light out?
Please contact Electric Department during regular hours at 641.628.2581 (Monday through Friday 7:30 am to 4:00 pm), after hours at 641.628.4818.
New residents need to fill this Application for Service (PDF). More information about utility billing is in Pay Your Bill.
You can also pick up the Application for Service at:
City Hall
825 Broadway
Pella, IA 50219
For electric service related to construction (temporary or permanent service), customers can fill out the electric Application for Service.
Need help with paying utility bills?
More information is in Iowa Home Energy Assistance Program.
Want to help to pay someone else's bills?
Project Share is a plan created by the City of Pella Electric Department to assist needy households in paying their winter energy bills. You can help by adding a regular contribution to your monthly utility payment or by making a direct donation to Project Share.
Digging in your backyard? Please call Iowa One Call. View the link digging.
Do you have special needs? If you are worried about power outages, which might adversely affect your health, and you are depending on constant supply of electricity, please contact Electric Department at 641.628.2581 (regular hours are Monday through Friday 7:30 am to 4:00 pm).